Take a moment to think of a leader or direct manager you’ve enjoyed working with. What qualities made them an effective leader or a positive person to work with? Perhaps words and phrases like “empathetic,” “good listener,” and “powerful communicator” come to mind.
These descriptions are often used to describe strong, positive leaders in the workplace, and it’s no coincidence they’re also signs of a leader with strong emotional intelligence, says Dr. Daniel Goleman, a psychologist, frequent Harvard Business Review contributor, and author of Emotional Intelligence, a book that popularized the idea that emotional intelligence (EQ) is just as critical to success as IQ in the workforce, especially for leaders. This article will examine the role of EQ in the workplace and why it’s a crucial piece of development for leaders in order to transform organizational strategy to execution and success.
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